Question 1

What are your service areas?

Accepted Answer

We proudly serve Lake and McHenry Counties in Illinois, along with the surrounding suburbs. To verify if we cover your specific location, please contact our team, and we will be glad to assist you.

Question 2

How do you determine pricing for your services?

Accepted Answer

We charge an hourly rate of $50/Hr. Our pricing is based on the type of service, materials required, and the scope of the job. We provide transparent, upfront pricing before any work begins, so there are no surprises. Reach out to us to discuss specifics for your project.

Question 3

How do I get in contact with you?

Accepted Answer

If you'd like to get scheduled in with us, please fill out our request form. Once we've received the details of what you're looking for, we'll reach out to discuss next steps.

You can also call 847-545-0735 anytime.

Question 4

Do you use non-toxic cleaning products?

Accepted Answer

Yes, we prioritize non-toxic cleaning methods whenever possible to ensure a safe and healthy environment for our clients.

Question 5

Can I schedule a one-time cleaning?

Accepted Answer

Absolutely. We offer one-time regular, deep, or move-in/out cleaning services as well as ongoing cleaning plans to fit your needs.

Question 6

What types of residential cleaning services do you offer?

Accepted Answer

Our services include deep cleans, move-in/move-out cleaning, spring cleaning, kitchen deep cleans, oven interior cleaning, laundry service, and more.

Question 7

What types of businesses do you serve in Lake and McHenry County?

Accepted Answer

We provide commercial cleaning services for a variety of businesses including offices, retail stores, medical facilities, and more in Lake and McHenry County.

Question 8

Are your cleaning products safe for employees and visitors?

Accepted Answer

Absolutely. We prioritize using non-toxic and environmentally friendly cleaning methods whenever possible to ensure safety.

Question 9

Are your cleaning products safe for pets, children and visitors?

Accepted Answer

Certainly! We are committed to utilizing non-toxic and eco-friendly cleaning methods to ensure your home remains safe and immaculate.

Question 10

How do I schedule a residential cleaning with Organica?

Accepted Answer

You can contact us directly through our website or call us at 847-545-0735 to set up an appointment at your convenience.

Question 11

Can I call anytime?

Accepted Answer

Our main offices are open from 9:00am-5:00pm Central Standard Time, but you may call our receptionist hotline 24/7 at 847-545-0735.

Question 12

What are Regular Routine Cleaning Services?

Accepted Answer

Regular Routine Cleaning Services are scheduled for recurring visits on a frequent weekly, bi-weekly, or monthly basis.

Question 13

Is it easy to set up routine services?

Accepted Answer

Yes absolutely! Once your first cleaning is done, scheduling your next visits is a breeze! Just send us your request for ongoing services, or give us a call at 847-545-0735 to get started. We can’t wait to help!

Question 14

Can I cancel anytime?

Accepted Answer

No, upon signing an agreement, there is a $50.00 cancelation fee for any booked appointment. However, rescheduling any appointment is free if done with at least 24 hours' notice!

Question 15

Can I reschedule my booked appointment?

Accepted Answer

Absolutely, you can! As long as you let us know at least 24 hours' notice. Anything within that time frame may be subject to a cancellation fee.

Question 16

Are you local?

Accepted Answer

Yes! Organica was founded in Round Lake, Illinois, in 2014 and continues to operate in Lake & McHenry counties as a small family-owned business.

Question 17

¿Hablan español?

Accepted Answer

Si hablamos español. Solo llama a 847-545-0735 y pida a alguien que hable español.

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